Outdoor Alternatives respects your privacy, any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Please read the following policy to understand how your personal information will be treated as you make full use of our site. This policy may change from time to time so please check back periodically. This policy was last updated: 3/29/10. This privacy statement covers the site www.shelter-works.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and had its privacy practices reviewed.
 
This privacy notice applies solely to information collected by our company and this web site. It will notify you of the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared. What choices are available regarding the use of your data, and the security procedures in place to protect the misuse of your information. How you can correct any inaccuracies in the information.

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. Service communication (i.e. Order confirmation & order details) are not consider promotional emails, and are not opt-out email by nature. These communications are necessary in order to fulfill customer orders and make any changes deem necessary. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to process and ship an order. See “Shared Information” section.

You have the option to join our mailing list on the website. We will contact you via email to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of any future contacts from us at any time. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given below or by following the unsubscribe instructions within each email communication. See our “Contact Us” section.

Users have several ways to submit personal information through our site. 1) As a registered user, via our shopping cart interface. 2) Our news letter and promotions signup forms. 3) Contact us page. Only registered users (via our shopping cart interface) can automatically alter/delete their personal information on their own, see “Customer Login”. All other data collected can be alter/deleted via opt-out link.
Or by sending us an email to: privacy@shelter-works.com (subject line-delete/alter information)

Security: We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers or servers in which we store personally identifiable information are kept in a secure environment.

Order Information: We request personally identifiable information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Other Collected Information: To better serve our customers; other personal information is voluntarily collected on www.shelter-works.com. Other forms of information shall be collected are as followed: Freight form, newsletter email list, product ratings, and tell-a-friend referral. If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Outdoor Alternatives stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Shared Information: We do not share your personally identifiable information with third parties in ways other than listed in this privacy statement.
Service Providers/Agents: We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Legal Disclaimer: We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Site Links: This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. If you feel that we are not abiding by this privacy policy, you should contact us immediately.

What cookies are and how they are used: As part of offering and providing customizable and personalized services, the use cookies to store and sometimes track information about you. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use any personalized services.

Generally, we use cookies for the following purposes:

(1) To identify and label all "new" visitors to the site.
(2) Log in information for registered users.
(3) Tracking customer use to improve our site.

We may also collect IP addresses for system administration and to report aggregate information.

What choices are available to you regarding collection, use, and distribution of your information. You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. Outdoor Alternatives does not sell or rent user information to anyone.

Some of our business partners (e.g., service providers) use cookies on our site. We have no access to or control over these cookies. These cookies are set in conjunction with our SSL certificate to secure information submitted on our website, but are not tied to your personally identifiable information.

This privacy statement covers the use of cookies by Outdoor Alternativs only and does not cover the use of cookies by any 3rd parties.

How Outdoor Alternatives protects children's privacy: Outdoor Alternatives is a general audience web site. Children should always ask a parent for permission before sending personal information to anyone online. We do not share personal information about users with third parties and we do not sell or rent personal information about any of our users, regardless of age. We do not seek to collect information from those under the age of 18 on this website.

What else you should know about your online privacy:

Please keep in mind that whenever you voluntarily disclose personal information online - for example in request that you post or through email - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.

Changes to our Policy: If we decide to change our privacy policy, we will post those changes to this privacy statement, on our homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we will disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

Please feel free to “Contact Us" on any privacy matters:
privacy@shelter-works.com